Tag: ecommerce for Moodle

Tuesday, August 24th, 2010

Moodle Hosting: Why every business using Moodle needs a Moodle Partner

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This summer I have been on my soapbox, helping my clients (both current and prospective) convince their clients of the soundness of hosting their Moodle sites with a certified Partner/Moodle host.  I am not a Moodle Partner, nor do I want to become one, so I have nothing invested in my recommendation except doing a good deed.  And, of course, I don’t want to create content on sites that are not hosted by Moodle Partners

Why? 

The reasons your business should host its Moodle site with a certified Moodle Partner: 

  • They know Moodle and everything in the Moodle universe.
  • Partners not only know how to run cron jobs and back-up the database, but they do it.  I am told that these tasks, with any web application, can be tricky, time-consuming, and dangerous.  Luckily, I’ll never have to worry about them.
  • Partners provide the proper bandwidth and storage (although these do vary amongst the Partners) to run Moodle.  A $7.95/month hosting plan at HappyMamaHost.com isn’t going to be sufficient.
  • Partners know Moodle; what it can do, what it can’t do, and what it might do in the future.
  • Partners know what third-party modules are out there, what problems they solve, and how to install them so they’ll work on your site.  You won’t have to spend dozens of hours searching for a solution that might not exist or might be well-known in the community. 
  • Using Moodle for business usually requires a little extra support, such as single sign-on capability, e-commerce functionality, and perhaps a greater level of security for privacy reasons.  No one will be able to integrate these applications better or faster (which is usually cheaper) than a Partner.
  • HappyMamaHost.com doesn’t help you with any of the above, at least not for free. 

A few examples of why this Moodle knowledge, expertise, and technical support matters: 

  • Last winter, Moodle sites around the globe were upgraded for security reasons.  All admins were required to create new passwords, with some serious specifications.  If your site is hosted by a Partner, chances are this upgrade was done for you.  If your site is hosted at HappyMamaHost.com, chances are you weren’t even aware of the security risk.  It’s guaranteed that they didn’t do the upgrade for you. 
  • If you have a WordPress site, you’ll notice that annoying little button that says “Version 3.01 is available; please upgrade now”.  You probably also know that upgrading without first backing things up can be very risky.  Not all of your plug-ins will work.  Some content might be lost.  The same is true for Moodle, but HappyMamaHost.com will surely have that same little button this winter on Moodle installations “Moodle 2.0 is available; please upgrade now”.  That will be disastrous if you don’t know how to do a major upgrade!   
  • I spoke of impossibly slow load times due to bandwidth issues in Getting Started with Moodle.  Storage requirements (for your actual course content) can become quite large, too, if you have more than a course or two.  By the time you upgrade to greater bandwidth and more GB of storage with HappyMamaHost.com, you might exceed the cost of hosting with a Partner. 
  • I have one client who must have web meeting functionality in his Moodle courses.  I have many others who are considering it.  I poked around and compared prices, options, and Moodle integration ability.  I was still not sure, so I asked my Partners.  They gave me the real run-down on which applications required coding and which installed as easy as 1-2-3.  We settled on DimDim.  All I had to do was ask “hey, can you install some sort of web meeting application on the site?” 

If you’re still not convinced that it is penny wise, pound foolish to not host with a Partner, what else can I do to change your mind?  I am willing to jump up and down…

One caveat: I would like to say that I worked with one web host (in Eastern Europe) who didn’t know Moodle at all, wasn’t a Partner, but still maintained a well-run Moodle site.  I’m sure there are others like him around the world, and I don’t want to be disparaging of their service or efforts.  I’m also sure that they are not the mass-sellers of discounted hosting plans, which is really what I want you to steer clear of.

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