eLearning Tests and Surveys – What Tools Do You Need?

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Sometimes, you just get lucky.  I could not figure out how to write this post in fewer than 5000 words, many of which would be red, bold, and in uppercase letters.  Then I came across this post by Connie Malamed at  The eLearning Coach.  So, now I don’t have to write about how to write a good question!  Everyone should heed her advice before even considering what tool to build the questions in.  All the beautiful technology in the world won’t matter if the questions suck.  And, unlike an ugly graphic or a boring video, a bad test question can harm the learner.  A poor test that is used to judge an employee’s job-worthiness is never going to be a good thing.

So, I’ll assume you have some great assessment questions – for quizzes, tests, and surveys – that are reliable and valid and that you want to use them in your elearning courses.  Let’s look at them in terms of the Five Basic Things to consider about authoring tools:

Will assessments add value to my training design? Yes. Every eLearning course needs some assessment method.  At a minimum, you’ll want to know if your students perceived that they got something out of it.  That’s a feedback survey, not a test, but the question development and delivery are the same.  You’ll also probably want to know if the students learned anything and/or demonstrate some level of competency.  This tells you not only just that – what they learned – but also how good your course was at teaching them. 

Do I have the skill? This is a two-parter.  The skill to write questions is one thing.  It’s the main thing. The skill to build questions in an online application is another.  Luckily, the latter is remarkably simple because of some of the fantastic options available. 

 What are the options?  I build all of my tests in Moodle so I don’t use many of the available tools.  But, I also use Engage as a “pop-quiz” maker. If I don’t care what the answers are and I just want to reinforce a concept, I think this is a better option than a “flat test”.  Moodle has a Choice activity that captures the data but doesn’t look as snazzy.  Articulate also offers QuizMaker, which is about twice the price of Engage and does quite a bit more.  Joomla QuizForce is similar to QuizMaker and comes with the LMS.  At a hefty $800, Adobe Captivate does many things, including flash-based quizzes. If you don’t have a good assessment feature in your LMS or you want something customized that is in HTML and not flash, try Drupal Webform.  I have an example here.  Or, you can code one from scratch! (Yeah, right). Be creative.  You can use a quiz as a survey and vice versa. 

How much functionality do you need from this tool? The answer to this depends on what your objective is.  If you want to wake up your students with a flash presentation in full color and sound, you’ll want to opt for one of the flash applications.  If you want some serious data collection that dumps to a file that you can do statistical analysis on, pay more attention to the results than the delivery methods.  That usually means not using flash.  If you need to prove competency or that the student took the test herself, you’ll need to make sure that you can verify log in and track time spent, as well as grades.

Will this tool work within my LMS? To be assured that it will work, use the one that is built into your LMS (Moodle, Joomla, Blackboard, etc.)  That will ensure that you can track all the vital student statistics.  Check to make sure that your LMS will accept flash applications and/or allow you to open external websites before using those tools.

I believe that all instructors should want feedback on their courses and use tests to judge themselves as well as students in a constant effort to improve.  But, it if you own a business that offers eLearning to clients or employees, there is a financial reason to have good test and survey questions.  Knowing what level of competency your employees have, which training works and which doesn’t, and having the ability to get feedback on the experience is critical to long term success.  Remember, what matters most is that you start with good questions.  Good information, good questions, lots of variety…GREAT eLearning.

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